Hallowe’en Fairy Tale Feast

FAQs

• What time will tickets go on sale?
• Is there a guest-per-table requirement/limit for Fairy Tale Feast in A Taste of History?
• Can the dining packages accommodate my dietary restrictions?
• Can I request a high chair?
• Where do I park?
• When and where does the horse-drawn wagon depart?
• What time do the village gates open for Fairy Tale Feast guests?
• What time should I arrive for my dinner?
• What if we arrive late for our scheduled dinner?
• Does my reservation include a ticket on the Hallowe’en Express?
• How do I make changes to a purchase?
• Does The Henry Ford offer refunds or exchanges in the event of extreme weather conditions?
• Do you offer ticket insurance?
• Are you affiliated with any ticket resellers?

What time will tickets go on sale?

Ticket purchasers can join an online queue at 8:30 a.m. ET for first access to tickets starting at 9:00 a.m. ET on both the member and public on-sale dates.

Members, we recommend testing your member login and password information before the start of the presale for the fastest and most convenient purchase process.

Please also ensure that your membership is valid through the date you are planning to visit Hallowe'en in Greenfield Village.

Is there a guest-per-table requirement/limit for Fairy Tale Feast in A Taste of History?

Seating is flexible at A Taste of History due to multiple-size tables. If tickets are purchased together, your group will be seated at the same table or adjoining tables for larger groups. Seating requests between parties will be accommodated based on availability. Please make note of additional seating requests during the online purchase process.

Can the dining packages accommodate my dietary restrictions?

We can accommodate most dietary requirements, including gluten-free, vegan and vegetarian. Please see the menu and make sure to note dietary restrictions in the designated boxes while you are purchasing the tickets online.

Please be aware that our facilities are not food allergen- or gluten-free. Our food may contain or encounter common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, shellfish or wheat. While we take steps to minimize risk and safely handle foods that contain potential allergens, cross contamination may occur. For additional questions or information about food allergies and dietary needs during your visit, please email us at accessibility@thehenryford.org or call 313.982.6001.

Can I request a high chair?

All tickets/seats for children 2 and under will automatically come with a high chair.

Where do I park?

Standard parking is available in the West Lot off Oakwood Boulevard and adjacent to the Museum Welcome Center, as well as the East Lot off Village Road.

When and where does the horse-drawn wagon depart?

We're excited to bring back horse-drawn wagon rides for Fairy Tale Feast guests — a returning programming element from 2019.

All wagons depart from the Greenfield Village entrance and will take guests directly to their seating at A Taste of History. Wagon rides begin at 3:15 p.m. and are available through 4:00 p.m.

What time do the village gates open for Fairy Tale Feast guests?

The village gates open at 3:15 p.m. for all Fairy Tale Feast guests to begin their horse-drawn wagon ride.

What time does dinner begin?

The dinner program will begin promptly at 4:00 p.m. and end at 5:00 p.m.

What if we arrive late for our scheduled dinner?

Please try to be on time; dinner will begin promptly at 4:00 p.m. Dining will still end at the designated time.

Does my reservation include a ticket on the Hallowe'en Express?

Yes, all Hallowe'en Fairy Tale Feast tickets include a 5:45 p.m. ticket to ride the Hallowe'en Express. Please note that the Hallowe'en Express departs from Smiths Creek Station. All guests should arrive at the station 15 minutes prior to their 5:45 p.m. scheduled departure time.

How do I make changes to a purchase?

All admission and dining purchases are nonrefundable and nonexchangeable. Additions to dining can be made by making a separate dining reservation. Please note in the comments section that you have an existing reservation and include the reservation number if possible. We understand that errors occasionally occur. Please notify our Contact Center within 24 hours of your purchase if you believe you have made an error.

Does The Henry Ford offer refunds or exchanges in the event of extreme weather conditions?

Hallowe'en in Greenfield Village is held rain or shine and will be canceled only in the case of severe or dangerous weather; no refunds or exchanges will be given due to inclement weather. Dangerous conditions are determined by The Henry Ford in cooperation with local emergency services.

Please note that certain program elements may be suspended during the event in the case of lightning or other severe weather conditions.

Do you offer ticket insurance?

Yes, we offer FanShield Ticket Protection by Protecht.

You can add FanShield Ticket Protection to your online ticket purchase for a small fee. FanShield covers ticket losses due to illness, injury, work travel, military service, transportation issues and more.

NOTE: FanShield Ticket Protection does not cover the cost of missed events due to inclement weather. Extreme/dangerous weather conditions that prevent you from traveling to the event may be covered depending on your individual case. Please read the full policy issued to you from FanShield Ticket Protection by Protecht upon booking. Learn More

Already purchased and need to file a claim for a refund? Click Here

Are you affiliated with any ticket resellers?

The Henry Ford is not affiliated with any ticket resellers like Ticketmaster or StubHub. We do not recommend purchasing tickets from anyone or any organization other than The Henry Ford and cannot guarantee the authenticity of any tickets purchased externally.

For fraud protection tips or to report suspicious ticket sales activity, visit this link to the State of Michigan Consumer Protection website.