Holiday Inn Directory Listing Locations, Features and Rates Worldwide Effective December 27, 1981

THF287343 / Holiday Inn Directory Listing Locations, Features and Rates Worldwide Effective December 27, 1981
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Artifact Overview

Launched in 1952, Holiday Inns achieved early success by offering consistent, quality service and amenities. Travelers could expect uniform standards across the motel chain. Though Holiday Inns evolved in the decades that followed, the company retained many of its founding practices. The "No Surprises" room guarantee, introduced in the early 1980s, emphasized the continued marketability of a standardized guest experience.

Artifact Details

Artifact

Directory

Date Made

27 December 1981

Location

By Request in the Benson Ford Research Center

Object ID

87.8.2.5

Credit

From the Collections of The Henry Ford.

Material

Paper (Fiber product)

Technique

Printing (Process)

Color

Multicolored

Dimensions

Height: 10.75 in
Width: 8.25 in

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    On a family road trip in 1951, building developer Kemmons Wilson spent nights in motel rooms that he found to be overpriced and uncomfortable. When the entrepreneur returned home to Memphis, Tennessee, he decided to build his own motel that offered consistent, quality service and amenities at family-friendly prices. Within a few years, Wilson’s Holiday Inns had revolutionized industry standards and become the nation’s largest lodging chain.