Experience
The Henry Ford

Your Guide to a Safe and Inspiring Visit
This page was last updated on March 3, 2021.
Reactivate The Henry Ford
The Henry Ford has resumed operations after a temporary closure to prevent the spread of COVID-19 and remains committed to prioritizing the health and safety of our members, guests and staff.

In alignment with current statewide restrictions, The Henry Ford will continue to enforce the safety protocols outlined on this page for all visitors, volunteers and staff.

For more information on our commitment to safety, view our THF Return-to-Work Guide for our full COVID-19 preparedness and response plan. 

We appreciate your patience during this time and thank you for supporting The Henry Ford.

Please email info@thehenryford.org regarding any concerns about your upcoming visit.


We've pledged to protect your health.


Operating Schedule


Henry Ford Museum of American Innovation

Operating Hours

Daily: 9:30 a.m. - 5:00 p.m.

Greenfield Village

Operating Hours

Operations closed until the start of the 2021 season.

Member preview: April 16
Public reopening: April 17

Ford Rouge Factory Tour

Operating Hours 

Open Monday-Saturday

9:30 a.m. - 5:00 p.m.

Last tour bus departs at 3 p.m.

Giant Screen Experience

Operating Hours

Open Thursdays - Sundays

Film times vary.



Tickets & Reservations


Policies are subject to change to prioritize the health and safety of our members, guests and staff.

MEMBERS

To maintain safe capacities on-site and ensure priority entry for all members, members must make timed reservations online to visit Henry Ford Museum of American Innovation on Saturdays and Sundays during March, beginning March 6. This policy will be reevaluated as circumstances change.

We also highly recommend purchasing your discounted member tickets to Ford Rouge Factory Tour prior to arriving on-site because of limited capacity.

Member Reservations

Reservations are required for members to visit Henry Ford Museum of American Innovation on Saturdays and Sundays during March.
Reserve Here
Member Preview | Louis Comfort Tiffany: Treasures from the Driehaus Collection

Free timed reservations are required to attend the member preview on March 5, 2021.
Reserve Here
Member Preview | Driven to Win: Racing in America

Free timed reservations are required to attend the member preview on March 26, 2021.
Member Reservations coming soon.


GUESTS

Tickets to Henry Ford Museum of American Innovation, Ford Rouge Factory Tour and Giant Screen Experience are available for advance purchase online. Or consider becoming a member to visit free all year and help support the mission of The Henry Ford.

Buy Venue Tickets

Buy Membership


Know Before You Go


6 Steps for a Safe and Inspiring Visit




Contactless Payment

BUY ONLINE

Purchase tickets or a membership online for quick, touch-free entry. Tickets available for advance purchase.



Reservations

MEMBER RESERVATIONS

Reserve your free, timed-entry ticket online to visit Henry Ford Museum of American Innovation. Reservations are required Saturdays and Sundays in March, beginning March 6.



Social Distancing

SOCIAL DISTANCING

Maintain 6 feet or more between yourself, other guests and THF staff.



Mask

MASKS & FACE COVERINGS

Face masks covering your nose and mouth are required when visiting all venues. Please read the full policy before visiting.



Clean

CLEAN AND SAFE

Comprehensive (and consistent) cleaning procedures are in place, so you can enjoy your visit with peace of mind.



Wash Hands

WASH YOUR HANDS

Keep the health of all guests in mind. Please thoroughly wash your hands during your visit.



For more extensive information, please refer to the FAQs below.



What to Expect



For the health and safety of our guests and staff, we have temporarily altered select museum and village experiences. Please review the maps below prior to your visit.

Museum Map - What to Expect - Welcome Back Village Map - What to Expect - Welcome Back

FAQs


Health & Safety


These guidelines reflect the current regulations and recommendations of the State of Michigan and are subject to change according to any changes the state may announce before or after our venues open.



Reserving & Purchasing Tickets


Current & Prospective Members


Nonmember Guests



Onsite Experiences




COVID-19 Canceled Events and Refund Information




Do I need to wear a face mask?
Yes, we continue to enforce the policy that all guests (age 5 and up) must wear a face mask covering their nose and mouth when visiting all open venues at The Henry Ford: Henry Ford Museum of American Innovation, Ford Rouge Factory Tour and Giant Screen Experience.

All face masks (whether disposable or reusable) must be made with at least two layers of breathable material, fully cover the nose and mouth and secure/extend under the chin, fit snugly against the side of the face and be worn affixed by ties or straps around the head or behind the ears. Anything other than a traditional face mask worn as described above will not be accepted.*

Modified rain gear, hats or masks with flexible clear coverings and/or homemade face shields will not be accepted as a substitute for a face mask. (Wearing face shields and face masks together is permitted.)

*The Henry Ford is committed to accessibility for all guests and remains in compliance with the Americans with Disabilities Act in the use of face masks. If you or a member of your household has a medical condition or disability that prevents you from wearing a face covering, reasonable accommodations will be made for you. Please email us at accessibility@thehenryford.org in advance of your visit to receive more information.
Do I need to maintain social distancing guidelines?

Yes! All members and guests visiting any venue or experience at The Henry Ford must abide by social distancing guidelines, keeping at least 6 feet away from staff and other guests/parties.

Floor decals that determine spacing will be placed throughout our venues to assist guests in areas where crowding or lines are expected. We ask that all guests abide by these spacing markers.

Please note that guests do not need to social distance within their own parties.

What cleaning and sanitation efforts will be in place?
An increased number of cleaning staff will be on-site to ensure that all surfaces, restrooms and restaurants are consistently disinfected. In addition, hand sanitizer stations will be placed throughout each venue for guests to use.
Is The Henry Ford implementing staff safety procedures?
All staff members of The Henry Ford will be required to complete mandatory health screenings before arriving on-site for each shift. Staff who do not pass their health screening will not be permitted entry until they are declared fit to work by a licensed medical professional. For more information, view the THF Return-to-Work Guide for our full COVID-19 Preparedness and Response Plan.
What other safety precautions are encouraged from guests?

The Henry Ford is committed to creating as many touch-free experiences as possible, so the following actions are suggested from our guests:

  • In order to limit on-site staff interaction, as well as prioritize entry, all members and guests should reserve or purchase tickets prior to their visit online.
  • Payments made by credit or debit card are preferred; however, cash will still be accepted and handled with the utmost care.
  • We ask that all guests abide by the safety information conveyed on-site, whether through signage, floor decals or staff instruction.
Do members have to reserve tickets in advance?
Due to limited capacities, members must make timed reservations online to visit Henry Ford Museum of American Innovation on Saturdays and Sundays in March, beginning March 6.

Reservations are available in half-hour windows and ensure exclusive reserved entry. Please note: Children 4 years and younger should not be included in your reservation count.
Member Reservations

For questions regarding reservations, please contact us via email at membership@thehenryford.org or by calling our Contact Center at 313.982.6001.
Do I have to arrive on time for my member reservations?
Yes. We ask that you please arrive on time. Members may arrive anytime within the half hour selected.

For questions regarding reservations, please contact us via email at membership@thehenryford.org or by calling our Contact Center at 313.982.6001.
Can I cancel my member reservation?
Yes. If you are unable to visit during your selected time, we kindly ask that you cancel your reservation as a courtesy to your fellow members and community.

Members can cancel their reservations by emailing us at membership@thehenryford.org or by calling our Contact Center at 313.982.6001.
Do I have to check in for my member reservation on-site?
Yes. All members must check in upon arrival. Please bring your valid membership card, a photo ID and proof of timed reservation.
Can I use my Member Guest Passes?
Yes! Member Guests Passes are accepted and welcomed.  
If I have a Flex membership, can I bring guests?
Yes! Any guests covered by your membership are welcome. If your membership does not include the Flex option, but you would like to bring guests, you can upgrade your membership by calling the Contact Center at 313.982.6001.
My membership expired during The Henry Ford’s closure; will it be extended?
Yes. All memberships active between March 13 and July 2, 2020, have been automatically extended for the length of our closure (111 days). Extensions were activated on June 19, 2020.
I purchased a new membership during The Henry Ford’s closure; will it be extended?
Yes. All memberships active between March 13 and July 2, 2020, have been automatically extended for the length of our closure (111 days). Extensions were activated on June 19, 2020.
Can I park in the VIP Eagle Tavern parking lot?
Due to construction and COVID-19 health and safety regulations, the VIP Eagle Tavern parking benefit for all donor society members has been temporarily suspended. Access to the Eagle Tavern lot will not be available at this time. We apologize for any inconvenience. All donors will park in the main parking lots.
What is the ticketing procedure for nonmember guests?

Since capacities are limited, we highly recommend purchasing advance tickets online for Henry Ford Museum of American Innovation, Ford Rouge Factory Tour and Giant Screen Experience.

Daily tickets will be redeemable only on the date chosen and printed on the ticket.

Please note that members will receive express entry via timed reservations. Nonmember ticketholders will be admitted each hour after all members for that time have been admitted. For the fastest entry during this time, please consider becoming a member.

Do I have to purchase advance tickets online?
Since capacities are limited, we highly recommend purchasing advance tickets online. However, purchases can be made on-site pending venue availability.
Can I exchange my daily ticket for another date?
Yes, one change to an alternative date will be permitted due to illness or injury. If you’d like to request an exchange, please reach out to the Contact Center for assistance. You can also redeem your daily ticket toward a membership for a year of free admission.
Can I make a group reservation?
Yes! Please contact our Contact Center at 313.982.6001 and press 1, or reach out via email to reservationcenter@thehenryford.org.
Will all on-site exhibitions and experiences be open?

For the health and safety of our guests and staff, we have temporarily altered select museum experiences. Please review the maps below prior to your visit. (Note that Greenfield Village is closed for the season.)

MUSEUM MAP
VILLAGE MAP
Will tours, docents and historic presenters be on-site?

Although we will limit the number of docents, volunteers and historic presenters within Henry Ford Museum of American Innovation and Ford Rouge Factory Tour, there will still be a number of interpretive guides on-site.

Is there a time limit for my visit?
There is no time limit for your visit.
Can I visit multiple venues at once?

Guests can visit multiple venues during their visit, availability permitting.

Will restrooms be open?
Yes, restrooms will be open to the public and cleaned regularly. Please note that guests are required to continue wearing their face mask when using the restroom.
Will on-site restaurants be open?

Yes, Plum Market Kitchen in Henry Ford Museum of American Innovation is open daily from 9:30 a.m. - 5:00 p.m. The restaurant will be operating at limited capacity for guest safety and there is a limit to 6 individuals in each dining party per statewide regulations.

Concessions at Giant Screen Experience are also open during showtimes.

Will on-site retail stores be open?
The Henry Ford Museum Store is open daily from 9:30 a.m. to 5 p.m. Museum admission is not required to shop at the Museum Store.
Are electric scooters, wheelchairs and wagons available to rent?
Yes. Electric scooters, wheelchairs and wagons are available to rent and can be picked up at the front of the museum’s Welcome Center or to the left of Greenfield Village ticketing booths.
What changes should I expect when visiting the Giant Screen Experience?

We’re excited to welcome you back to The Henry Ford’s Giant Screen Experience. For complete policies and what to expect during your visit, click here.

What changes should I expect when visiting the Ford Rouge Factory Tour?

We’re excited to welcome you back to Ford Rouge Factory Tour. For complete policies and what to expect during your visit, click here.

What THF events are currently canceled for 2021?


  • Civil War Remembrance
  • Day Out With Thomas
  • Maker Faire Detroit
If I purchased a ticket for an event that was canceled, will I receive a refund?
Tickets or registrations for events that have been canceled have been, or will be, fully refunded. Please reach out to our Contact Center for more information.


Because of ever-changing health and safety guidelines and the unique complexities of The Henry Ford’s immersive environments and programs, all policies will be re-evaluated on a regular basis and updated as needed. All venues will have limited capacity until further notice. All information is subject to change.



This page was last updated on March 3, 2021.